The present era is of intense competition increasing complexity high uncertainty and marginal profits. Meeting the challenges posed by such an environment is only possible through team work concerted effort innovation and adaptability which traits are nonexistent in the organizations having conventional multilayered hierarchical structures. The answer lies in bringing about change to remain competitive. Accordingly leading and managing change has become a key responsibility and one of the success factors for leaders and managers in most of the progressive organizations worldwide. Organizational change however is a complex process involving multiple interrelated aspects of an organization; changes in one part of the organization often have profound effects on other parts.

In any organization in general and in those with conservative management environment in particular any change effort invites resistance from various directions most importantly from within because the managers feel threatened to lose power whereas most of the work force have the fear of losing the job or some of the benefits in a changed efficiencybased resultoriented work environment. Therefore for successful transformation efforts a holistic peoplefocused approach encompassing formal aspects such as structure and systems as well as informal aspects such as culture communications employee welfare etc. is needed.

Over time it has transpired that traditional hierarchical command and control organizations have been unsuccessfully struggling to gain an edge over their competitors whereas comparatively progressive organizations with flatter structures which involved their employees during the conceptualization planning and implementation stages of change succeeded in achieving far better results to meet the growing demands for quality and flexibility through popular change brought about through empowerment of its employees. The desired results form change can not be achieved without the involvement and ownership of the change by its employees. Therefore it is imperative that before thinking of bringing about any change for betterment efforts are made to create a sense of ownership amongst the employees of the organization. Such sense of ownership can be created through a number of measures such as a creating a spirited innovative learning environment where people are continuously looking for new ways to satisfy customers and have the liberty to experiment their innovative ideas; b affording small personal favours to employees and caring about their well being; and c decentralization and delegation of various functions to grossroots level which essentially means that the employees should be given more autonomy to take initiative and calculated risks when needed without getting the permission of their seniors and without any fear of reprimand.

Empowered and talented workforce is the prime ingredient of organizational success. A critical feature of successful teams is that they enjoy a high level of empowerment or decision making authority. New knowledge based firms are flat in hierarchical structure where employees not only can operate with minimal supervision and take the right decisions at the right time at their own but also have a degree of freedom in managing their professional growth. The managers provide an enabling environment wherein the employees can select appropriate training courses for themselves to enhance their capabilities and skill level. The managers assume more of a leadership coaching and mentoring role and provide employees with resources and working conditions they need to accomplish the agreed goals of the team and the organization.

Form the above discussion it trickles down that remaining competitive in any business in the present day business environment is possible only through change to keep pace with the changed realities and the change can not be effective without the involvement and empowerment of the employees of the organization. If the employees feel good about themselves they are more creative and productive and they do not work hard because they are required to but because they want to. In other words employee empowerment can be and should be used as a vehicle for change to achieve the desired results.

About the writer:nbsp;nbsp;About eFinancial Portals

eFinancial Portals is a division of Strativia Software a financial management software development and services company. eFinancial Portals develops financial education portals for colleges companies organizations and government. To find out more about their financial education web portals or about their products and services in general visit: http://www.efinancialportls.com

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Let’s imagine a scene. You like to read newspaper when you have breakfast. One morning you sat at the table with a newspaper in your hand. Your parent set toast before you. When you were putting the toast into the mouth a new caught your eyes. A youth named John or Bill or Jessica whatever had made one million dollars in one three months online. We heard the news many times is the news true? Absolutely yes. How we can do this? The paper gives a introduction about effective ways to make money online. I hope it can provide you a clue to find The Internet Treasury in your way especially for newbie in “make money online” industry.

1st: make money with GPT

“GPT” stands for “Get Paid To”. It means you can “get paid to” click ad links mails and surf pages. I call it “Compulsory Advertisement”. We must read the advertisement provided by advertiser or we won’t get paid. GPT is no capital required and suitable for everybody.

2nd: make money online with taking surveys

I bet you have this kind of experience. Someday you walked on a street a young girl came up with a paper and requested you to fill the table for her. After completing the survey you may get some gifts. As the same now you take surveys online and market research company pay you 575 per survey completed. Making money online with taking surveys is simple and does not need lots time worth to try.

3rd: make money online with article service

You can make easy money if you are good at writing. Article takes a very important part in internet marketing. And not every man can write nice and professional article himself. They are happy to pay if you provide quality articles. Please check relevant sites e.g. digitalpoint forumabout article service. You should know something about service price and industry rule.

4th: make money with affiliate program

Affiliate program is most popular option to make money online. You help union to sell their products or service and get commission one other buy the stuffs. One kind of affiliate program requires you that must have your own website and you need write relevant articles about the products. The other one does not need personal site. A special link is given to you for product promoting. Promoting is the most important in affiliate program better promotion more cash.

5th: make money online with offering your own stuff

You are boss now this it the only difference between affiliate program and sellmyown. In this case you should write product instruction on webpage and list your stuffs in ecommerce site. After the preparation it’s time for product promotion. For internet marketing beginner ebay is a good choice.

6th: make money with your own site

Running a site may multipurpose variety ways to make money online. Selling ad space on your site is a easy profitable way. Making profit from affiliate program and offering your own stuffs are convenient to you now. And never forget sponsors they provide high payment jobs write product reviews for them and get you cash. At last if your site generates lots traffic PPC program likes GOOGLE ADSENSE will take big profit to you.

The 6 tips on making money online are written by wallney. If you want to know more about how to make money online please visit www.wallney.com.

About the writer:  Wallney is a man who has been in “make money online” industry for 5 years.He always keeps his eyes on internet beginner and provides professional advice of online business for newbie.Learn more here.

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We talk a lot about avoiding burnoutthese days: “the economy” “work/life balance” and all sorts of topics provide us with lots to discuss andlots to “work harder” on.In my experience thequickest way I knowto prevent burnout isnot to “avoid it” after allwe create whatwe think about and even more so what we avoid but rather to make sure we’re doing stuff that has meaning and purpose forus EVERY SINGLE DAY. Especially whenin the midst ofstressful or challengingtimes. Finding joy dreaming and focusing on the impact we want to create with our lives can help us focus on the right things put our attention in productive areas and lead us through the unknown paths.

If you’re not in the dream role dream business or dream situation right now it’s worth taking the time toexplore what that dream rolemight be and then getting into action.If you’re not feeling “the love” in your life or connected or engaged it’s worthreaching out to create it. If you’re dissatisfied it’s worth finding the “request” under that dissatisfaction and getting into action.I believe that one of thegreatest GIFTS we have in our lives bar none is to be able to identify where we’re at where wewant to be and then to do something with it. Those “gaps” in satisfaction are beacons that can show us what needs to be designed in our lives and organizationstomakeit even better.

How does this apply to you personally? I’m not sure obviously only you canknow what’s true for you.AndI do know that I personally am in the question everyday of “What reality am I creating for myself?”"How am I helping things go right? Or not?” My beliefs and mindset influence the actions I take which influence the resultsI get at workat home andin life in general. Seeing this makes it easier because Ican createa “presence point” to check my mindset and see where it’s at and where it may need to shift in order to create my intended impact.

There are certain things I’ve found that must be in my life in order to help me be as resourceful and productive as possible. Some of these include great selfcare doing somethings I LOVE every singleday getting and giving my “12 hugs”a day inat least and more on that soon focusing on mission engaging with people and being grateful forthe people things and circumstances in mylife. These help me and I offer them asa framework for you as well if one or all of them resonate.

Regardless of where you are on your path right now loving it hating it thinking about it planning it etc. if you can make it a point to do something every day that brings you joy and purpose from the inside out I’d say you’re headed in the right direction. Wouldn’t you? And what else? Wait for it wait for it yep you got it:Takingexcellent care of yourself is going to help things hum even more. I believe heart and soul that this is key. It’s all about sustaining yourself and setting yourself up to be the most productive awake and powerful instrument of change possible if that’s what you want. It’s about creating the path for you to step into what you want and to lead in a way that is real and joyful and productive.

I’mtalking about “personal sustainability” here. If you haven’t heard me discuss personal sustainability before it’s basically my defination and practice of “the art of integratingselfcare presence mindset mission authenticity andengagement withleadership to createreal and sustainable resultsin one’s life.” I believe it’s essential and it helps create effective leadership from the inside out which is what we want right? It’smore sustainable and enjoyableand the bottom line is that more can get done from this place. Good things happen.

What is fascinating to me is how much this gets taken for granted or put on the backburner.One can getso focused on numbers skills bottom lines and “leading” thathe/she can easily forget about themselves in the equation. I’m talking about your ability to make sure that your “inner game of leadership” has an optimal impact on your “outer game.” The most inspiring leadership the best results produced the best companies built are built best by leaders and teams wholead from the insideout.This means looking at your mindset your health/vitality/energy your presence and the way you engage your people. It’s all connected and allkey to being at the top of your game.

What Inotice about the art of personal sustainability is that aspeople get closer to it and embody it more it becomes part of who they are and moves into what I call the “nonnegotiable” territory in their lives. It becomes a part of them. The path is neverendingand the ability to tap into their own form of personal sustainability is priceless and continuously evolving. They find they’remore effective andproductive in leadershipwhen they engage here in whatever way that means for them.They have a clearer resource state. They have more energy. It’s just a more joyful place to come from. Most see it. Some don’t. And what’s ironic is that even those who are “in” it and don’t see the impact personal sustainability or the lack of it has on them and their leadershipthe people closest to them do. The people they live with and lead. They see it. They feel it. They’re impacted by it. So how great that we can make our impact better more expansive and more engaged and feel better internally by doing a bit on the inner game and working our own personal sustainability.

Did you know that the first Chicken Soup for the Soul book had 144 rejections from publishers before someone said “YES”? 144 rejections. Think about that.What would you do with 144 “no’s”? What would you do with 10? Who did he have to “be” and what did he have to “believe” to keep moving? What do you suppose his “mindset” was? What was his vision? Years ago Ipersonally witnessed individuals who’d been told they “absolutely could not do it no way no how” for physical reasons cross theIronMan Triathlon finish line in Kona.That scene has stuck in my mind heartand body for years. What I know is that when we create positive intentions hold productive beliefs focus on mission and vision andkeep moving into it we get there. It may not look exactly as we thought it would but if we want it enough we get there. That persistenceis a gift.

These stories also make me think about howdifferent things would be if these people had givenup at 1 2 or even 5 “no’s”. How would their lives be different? What would the world have missed out on? What impact would have been lost?I’m not telling you to go out and do an IronMan or work against your physical abilitiesI do want to remind you of the power of the mind and perseverance and what’s possible when we believeand act and WANT.

Inquiry for you:How many times do you have to hear “NO” before you give up or walk away from something? Personally I used to hatehearing “no.”Truth be told I stilldon’t really love it AND I havedeveloped a new appreciation for it. For sure there’ve been times when even one or two no’s have sent me to a place of doubt reflection and dare I say even giving up. What I’ve learned though is that being told no isn’t what’s “bad” what’s bad about it is the story we make up about it. Our own selftorturing internal mind chatter. That is where the NO hurts the most. Of course it’s disappointing and ofcourse being told no isn’t always ideal and if we can catch our mindset we canmove through it much more effectively and resiliently and then be in a better state for a creative “next.” In my experience “no”usually leads to something much better. A more thoughtful product relationship solution etc. What I have to be committed to for myself my clients and my business is being willing to hear that “no” and embrace it so that I either connect with the right yes or make my request more compelling.

So what’s your “relationship” with the word “no”? What does “no” bring up for you? Whenyoudo what you love take care of yourself and even embrace “no” youmove. If you want somethingbadly and believe in it with your whole heart you keep going. That “yes” may not be right here right now but you never know when you’re going to match up with the rightresounding YES. And you never know how much better that YES is going to be because of the original NO. Allies and championsare ALL around it’sthe mindset theattitude and our willingness tolean in toour own edges that help us find them.

Here’s to the power of your mind the power of the productive “no”to doing what you love andto creating in your life.

About the writer:  Anese Cavanaugh founder of Dare To Engage is devoted to helping forward thinking business leaders become revered leaders in business and life while they build a more authentically engaged workforce retain top talent and support personal sustainability throughout their organizations. With degrees and credentials in the areas of kinesiology leadership development productivity coaching and wellness Anese brings a fresh perspective to experiential leadership training and fully engaged living celebrating and honoring the hero within each person. For more about Anese or the Dare To Engage Programs or to receive a complimentary report and audio on “Energy Results” go to www.DareToEngage.com

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Those entering the world of retailing soon find it can be fun challenging and rewarding all at the same time. There are so many different things tugging you in every direction. There are so many tasks to be completed and so little time. It is very easy to put off the less desirable tasks in favor of the more enjoyable duties. One of the less desirable duties is associated with protecting your business from sustaining losses. Yet failing to take the right steps exposes your business your employees and you to risks. There are risks of theft of dollar store merchandise dollar store sale receipts and more. Yet doing a little training and taking a few important steps can significantly reduce the risks. You must do everything possible to protect your dollar store business from theft.

Start by becoming aware of just how much exposure you face. If you own a dollar store learn the statistics for you locale and industry in general. Learn the more common methods shoplifters and others employ when they steal dollar store merchandise. Learn the steps you should take to safeguard your investment.

Implement safeguards to protect your business. Start with an assessment of the store. Your local law enforcement and commercial insurance carrier can be very helpful in this effort. Seek their inputs and then create your plan for minimizing risk. Likely this plan will include managing traffic flow adding security cameras security monitoring training and more. Seriously work to protect your employees your dollar store merchandise and yourself.

Invest the money required to reduce your risk. Protecting your store takes an investment. Yet the hundreds or more invested will be repaid many times over. Start with the basics such as pens or readers to detect counterfeit money. Then move on to a store security camera system. Dont forget to cover blind corners and over all the cash registers. Posting signs noting security cameras are in operation will help. Some wouldbe thieves will choose to avoid the risk of being recorded and captured for stealing in your dollar store business. Dont forget to consider adding a panic button for cashiers and then train before setting any expectations of use. Finally examine options for realtime monitoring of your business.

It is virtually impossible to totally eliminate theft from your dollar store business. No matter how careful you and your staff are there will always be someone who is cagier and more cunning than the last thief. Your challenge is to do everything possible to protect your business your employees your dollar store merchandise and others in your store. You must stay informed about the latest techniques being used to steal. You must do everything possible to minimize losses by taking advantage of the latest technology.

To your dollar store success!

About the writer:nbsp;nbsp;Want the best ideas to earn from your dollar store business? Check out “Tactics to Add Streams of Income to Your Dollar Store Business” at www.OpeningADollarStore.com.
Bob Hamilton is an entrepreneur author writer business consultant and trainer.

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Digital Witness http://www.digitalwitness.net a national leader in digital video surveillance is introducing a new lowpriced system designed especially for very small businesses. The new 4camera “MiniSystem” is more economical starting at only 149/month and was developed for smaller locations like dry cleaners and sandwich shops. Digital Witness is known for helping restaurants and retail establishments harness the power of video surveillance and improve everything from profitability and training to customer service and employee productivity.

For the past four years Digital Witness has been outpacing its competition because it takes the hassle and confusion out of video surveillance management. They offer the system as a subscription service with no longterm obligation and no capitol investment. Customers receive all the equipment installation and training they need and never have to worry about they equipment becoming obsolete because Digital Witness maintains it and provides free software upgrades. Video surveillance is still a new and powerful tool for business and now the new 4camera system allows very small locations to enjoy the benefits that video technology can bring.

It’s the Digital Witness software that really separates it from other companies. They’ve developed state of the art proprietary video software that allows remote viewing via the internet transaction based searches and even personalized management reports to help monitor employee productivity improve management efficiency and ultimately increase profits. Each of the video cameras is considered an individual data point and each has a specific profit objective; tracking employee behavior preventing product loss or controlling cash theft and fraud.

About the writer:  About the author: Rachael Madison is digital video surveillance expert and consultant. She reccommends using Digital Witness for improving profitability and productivity for your business. You can visit their website at: http://www.digitalwitness.net

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The global financial crisis has increased world unemployment by an estimated 20 million women and men. In the New Year 2009 ton of people are thrown in the job hunting. In order to find a job in this time of economic stress we are required to be more confident more skilled in the job hunting with our competitor. The resumes or the CVs CVs are used throughout most of the world while resumes are the common format in America as the first impression to the employers are the key for impressing the HR managers. So create a resume or CV with our creative idea is very intelligent one of these creative ideas is creating a Video resumes CV.

Video resumes CVs have actually been around for more than a decade. As Time magazine reported this year some businesses were offering video resumes CVs in the United States in the mid90s. Because there are many disadvantages on Video resumes CVs just like it was hard to create difficult to edit large for storing and too long to view. Video resumes CVs are not popular in those years. But now with the advent of broadband cheap recorders DVDs and hard drives with more grunt than we dreamed of just 10 years ago video resumes CVs started to gain ground you can see the data below:

New research from career publisher Vault Inc found that 89 of American employers would watch a video resume CV if it were submitted to them although only 17 have seen one. More than half said they believe such CVs will become a common addition to future job applications

OK now we know that the video resumes CVs are popular these days but the problem is that not every can create a video CVs smartly. When we need to edit our video resumes CVs it is very inconveniently. How can we avoid these problems?
Most Windows users are familiar with Microsoft PowerPoint. It is probably the most common and easiest to use Digital Presentation by combining text images charts and graphic elements in a slide format. Besides after inserting sounds animations and video clips in PowerPoint the resume is not a dynamic presentation but a dynamic movie which is more attractive to the employers so we can create our video resumes CVs with PowerPoint.

As the advantages I mentioned above we can use PowerPoint to create video resumes CVs to avoid the disadvantages from the traditional way. Using PowerPoint to show your job experience and your skills is the smart way because we dont need professional video editing skills when creating our Video resumes CVs. And if you want to edit your CVs a PowerPoint program is enough.

More attentions when deliver video resumes CVs.
1. Contact the employers first to make sure they accept the video resumes CVs if possible.
2. The video resumes CVs cannot be too long usually in 3 minutes because the employers are always very busy.
3. Convert PowerPoint to video formats like mp4 or WMV to make sure that the Video resumes CVs can be shown in an intact way. Or convert PowerPoint to DVD and you can mail it to employers or someone who are interested.
Tool to convert PowerPoint to video: PPT to video
Tool to convert PowerPoint to DVD: PPT2DVD
4. Get more chances by uploading video resumes CVs to the recruitment sites and find the most famous Career and Social Networking Sites as below.
http://jobsearch.about.com/od/networkingsites/Career_and_Social_Networking_Sites.htm

About the writer:  Julia White

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The cheongsam is a bodyhugging modified in Shanghai onepiece Chinese dress for women. It is known in Chinese WadeGiles ch’ip’ao and is also known in English as a mandarin gown. The modern cheongsam is a modernized version of the qipao of the Manchurians who ruled China in the 1719th century Qing Dynasty.

The English loanword cheongsam comes from the Cantonese pronunciation of the Shanghainese term zanze or zansae by which the original tightfitting form was first known. The Shanghainese name was somewhat at odds with usage in Mandarin and other Chinese dialects where chngshan the Mandarin pronunciation of refers to an exclusively male dress see changshan and the female version is known as a qipao.

In Hong Kong where many Shanghai tailors fled to after the Communist takeover of the Mainland the word cheouhngs am may refer to either male or female garments. The word keipo qipao is either a more formal term for the female cheuohngssam or is used for the twopiece cheongsam variant that is popular in China. Western countries mostly follow the original Shanghainese usage and apply the name cheongsam to a garment worn by women.

embroidered”>http://www.himfr.com/buyembroidered_tunics/”>embroidered tunicsWhen the Manchu ruled China during the Qing Dynasty certain social strata emerged.The qipao fitted loosely and hung straight down the body. Under the dynastic laws after 1644 all Han Chinese were forced to wear a queue and dress in Manchurian qipao instead of traditional Han Chinese clothing under penalty of death. In the following 300 years the qipao became the adopted clothing of the Chinese and was eventually tailored to suit the preferences of the population. Such was its popularity that the garment form survived the political turmoil of the 1911 Xinhai Revolution that toppled the Qing Dynasty.

The original qipao was wide and loose. It covered most of the woman’s body revealing only the head hands and the tips of the toes. The baggy nature of the clothing also served to conceal the figure of the wearer regardless of age. With time though the qipao were tailored to become more form fitting and revealing. The modern version which is now recognized popularly in China as the “standard” qipao was first developed in Shanghai around 1900 toward the end of the Qing Dynasty. People eagerly sought a more modernized style of dress and transformed the old qipao to suit their tastes. Slender and formfitting with a high cut it contrasted sharply with the traditional qipao. In Shanghai it was first known as zansae or “long dress” and it is this name that survives in English as the “cheongsam”.

The modernized version is noted for accentuating the figures of women and as such was popular as a dress for high society. As Western fashions changed the basic cheongsam design changed too introducing highnecked sleeveless dresses belllike sleeves and the black lace frothing at the hem of a ball gown. By the 1940s cheongsam came in a wide variety of fabrics with an equal variety of accessories.

The 1949 Communist Revolution ended the cheongsam and other fashions in Shanghai but the Shanghainese emigrants and refugees brought the fashion to Hong Kong where it has remained popular. Recently there has been a revival of the Shanghainese cheongsam in Shanghai and elsewhere in Mainland China; the Shanghainese style functions now mostly as a stylish party dress.

In the 1950s women in the workforce in Hong Kong started to wear more functional cheongsam made of wool twill and other materials. Most were tailor fitted and often came with a matching jacket. The dresses were a fusion of Chinese tradition with modern styles. Cheongsam were commonly replaced by more comfortable clothing such as sweaters jeans business suits and skirts. Due to its restrictive nature it is now mainly worn as formal wear for important occasions. They are sometimes worn by politicians and film artists in Taiwan and Hong Kong. They are shown in some Chinese movies such as in the 1960s film The World of Suzie Wong where actress Nancy Kwan made the cheongsam briefly fashionable in western culture. They are also commonly seen in beauty contests along with swim suits. They are only common in daily living for some people as a uniform.

Women in video games are often in cheongsam so cosplay showgirls may wear a cheongsam in show times. These cheongsam usually made of rubber or silk reflective in color to catch camera focus with short sleeves and the bottom of the cheongsam to midthigh. They are commonly worn with short socks and white shoes.

Some airlines in Mainland China and Taiwan have cheongsam uniforms for their women flight attendants and ground workers such as China Airlines China Eastern Airlines Hainan Airlines and Xiamen Airlines. They are in a plain color hemmed to just above the knee with a close fitting wool suit jacket of the same color as the cheongsam. The workers wear stockings and low heeled shoes. Their working places are often airconditioned so they remain cool.

A few primary schools and some secondary schools in Hong Kong especially older schools established by Christian missionaries use a plain rimmed sky blue cotton and/or dark blue velvet for winter cheongsam with the metal school badge right under the standup collar to be closed with a metal hook and eye as the official uniform for their female students. The schools which use this standard include True Light Girls’ College St. Paul’s Coeducational College Heep Yunn School St. Stephen’s Girls’ College Ying Wa Girls’ School etc. These cheongsam are usually straight with no waist shaping and the cheongsam hem must reach midthigh. The cheongsam fit closely to the neck and the stiff collar is hooked closed despite the tropical humid and hot weather. Although the skirts have short slits they are too narrow to allow students to walk in long strides. The seams above the slits often split when walking and are repeatedly sewed. Many schools also require underskirts to be worn with the cheongsam. The underskirt is a white cotton full slip hemmed slightly shorter than the cheongsam and are slit at the sides like the cheongsam although the slits are deeper. A white cotton undershirt is often worn underneath the cheongsam. The cheongsam’s length styling color and sleeve length varies between schools. Many students feel it an ordeal yet it is a visible manifestation of the strict discipline that is the hallmark of prestigious secondary schools in Hong Kong and many students and their parents like that. In summer wearing this for a school day would be sweaty and unhygienic. Some rebellious students express their dissatisfaction with this tradition by wearing their uniform with the standup collar intentionally left unhooked or hemmed above their knees. The Ying Wa and True Light Schools have set questionnaires to their students about uniform reforms but not passed.1 But Madam Lau Kam Lung Secondary School of Miu Fat Buddhist Monastery ended their cheongsam uniform in 1990 after student unions suggested.2

Many waitresses in Chinese restaurants over the world wear suits and skirts but some especially the receptionists wear cheongsam uniforms. These cheongsam referred to as qipao in China are long often footlength or floorlength. They have slits high to the waist or hip and are usually sleeveless or have only cap sleeves. They are often made of brightlycolored silk or satin with rich Chinese embroidery. Some nightclub waitresses ritual girls in ceremonies and competitors in Chinese beauty competitions wear similar cheongsam uniforms. They may wear pantyhose but not an underskirt so walking shows their legs. These uniforms are considered too sexy for ordinary wear so they are worn and kept at work. The waitresses change into casual clothes before going home.

About the writer:  I am a professional editor from himfrwhich is a top B2B search engine .

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A Centre of Influence is a fancy way of identifying people that have a hugely positive impact on your business. They often refer people and business to you and are actively glowing about what you provide and how you provide it. Every business needs a couple of these gems and once you have them you should bend over backwards to make sure they continue to think positively about you.

But how do you find and connect with these people? Here’s an Action Plan that will help make things move faster.

1. Let them know they are special

Tell them they are a top client and let them know about any special treatment or offers that entitles them to.

2. Keep them updated about your business

If you want them to continue to refer ideal business to you then you need to let them know what a perfect client or opportunity looks like. If you take on a new direction or change your products and services why not take them out for coffee and update them on whats happening.

3. Surprise them regularly

Always give them a reason to love your business. Find ways to add value to their business at no or low cost. Send relevant articles or information. Identify web sites of interest. Send them some free product for no reason.

4. Expand their networks

Arrange for them to meet others in your network or invite them to a workshop seminar or function where they can make valuable new contacts themselves.

5. Design a Stay in Touch system

Once you’ve established the foundations with a Center of Influence you need to keep your ideas and value in front of them. How will you do that? An eZine personal mailings telephone calls or inperson gettogethers?

6. Reward them for referrals

When a Center of Influence sends you a lead to a new potential client make sure you show your appreciation. A phone call a hand written note and even an appropriate gift lets them know you that you don’t take their assistance for granted. Also keep them in the loop with your progress with this lead.

If you dont think you have any Centres of Influence why not identify a couple from your existing clients. Use these 6 steps to build on your relationship and cultivate them as future Influencers.

I have worked with clients who have developed relationships with just two or three good Centers of Influence who have brought them hundreds of thousands in new business. With a focused intentional plan you could be doing the same.

About the writer:nbsp;nbsp;Megan Tough is director of complete potential a leadership and HR consultancy based in Sydney Australia.

At complete potential we understand people what engages them what encourages them to perform and what drives them away. With over 20 years experience working on HR issues in business our job is to help you make the most of your investment in people. To learn more visit www.completepotential.com

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He that does good to another does also good to himself; not only in the consequences but in the act of doing it; for the consciousness of welldoing is an ample reward. Seneca

As a leader of an organization it is essential to be a beacon from which others can seek guidance and direction. The leaders ability to be that beacon radiates out to others depending on how grounded and centered that individual is on the things that matter.

The annals of history consistently reveal that all leaders operate more often than not from three key answers. It is the sum whole of all three answers that affords a leader their direction and allows them to stay grounded. This is what gives them a sense of centeredness which others gravitate towards! They stay within three key areas which provide them with the three answers. And when they have to step outside of these three key areas they seek an individual who can answer the three key areas and they remove themselves from second guessing that person. This act along with selfcontrol is what makes them a LEADER and is why people follow them.

I am reminded of these three key elements to leadership mettle which determine ones centeredness by observing my friend and CEO of the Narrative Television Network Mr. Jim Stovall. He frames the three elements this way: The Three Key Leader Answers are sources of how stable and solid ones metal will be are driven by asking these three questions:

1.What do I know? The answer will be driven based upon ones knowledge technical and nontechnical education formal and informal personal experience family friends community social health spiritual inspirational professional experience jobs employers colleagues customers projects assignments travel etc. observations intuitiveness etc.

2.How do I know this? What truths do I know to be so and exactly what is it that tells me this? What did I personally do or witness that tells me this conclusively?

3.When did it dawn on me? At what time in my life did I come to this realizations? What are my stories or vignettes or where was I when this became clear to me?

A leaders inner mettle is derived from these three answers and becomes an eternal source of passion within them. Their passion becomes a neverending source of motivation and from this presence others look to for even greater leadership.

The three answers also serve to keep an individual grounded by revealing what subjects issues and priorities a leader should focus on or not focus on. By answering these three types of questions one evolves into grounded leadership positions. In essence they define their IDENTITY their who am I really?. They identify their PURPOSE their what / why factor that they hold important which evolves around their Identity.

Conversely one becomes OFFCENTERED when one looses focus and strays out of that which they know and can answer and are left to having to fake it.

When you find yourself mentally wandering aimlessly and lack the youthful spring of energy chances are extremely good that you have diverted yourself away from one of these three key answer areas and are attempting to be all things to all people. Worse yet you find yourself correcting and micromanaging others who ARE capable of answering the three key leadership questions in a specific area that you in fact cant!

Centering yourself and staying grounded starts by finding your inner mettle and holding onto it for sustained passion!

When we see men of worth we should think of becoming like them; when we see men of a contrary character we should turn inward and examine ourselves. Confucius

About the writer:  Jeff Magee Ph.D. PDM CSP CMC is the publisher of Performance Magazine and is also the podcast host/anchor of Performance Magazine Live which offers FREE Podcasts by prominent business leaders! A wellknown author and speaker Dr. Magee can be reached at jeffJeffreyMagee.com toll free 187790MAGEE or www.JeffreyMagee.com for more information on keynotes training seminars and skill development resources.

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